Partial outage in Cloud Build
April 14, 2020 1:41PM UTCIdentified - A network outage has disabled a portion of Cloud Build's capacity; this is being addressed now. Some queueing may be observed until the full environment is back in...
View ArticleCloud Build queue times
May 12, 2020 4:31PM UTCIdentified - The Cloud Build service is experiencing sudden and heavy demand on May 11/12th, and some builds are being queued as a result (up to 30 minutes has been observed in...
View ArticleUnity ID problems for Collaborate and Cloud Diagnostic requests
May 24, 2020 4:10PM UTCInvestigating - The Unity ID service is unable to service some Collaborate and Cloud Diagnostics requests when attempting to manage user credentials.May 24, 2020 5:52PM...
View ArticleCollab may not be notifying of team changes within the Editor
June 21, 2020 9:52PM UTCInvestigating - Due to a dependent service outage (https://status.pubnub.com/incidents/kkzcynjw90j1), when your team publishes changes, your editor may not receive a...
View ArticleElevated latency when trying to authenticate with Unity ID
July 30, 2020 5:39PM UTCInvestigating - We have noticed higher than normal latencies and timeouts when services are authenticating users against Unity ID.July 30, 2020 6:42PM UTCIdentified - The...
View ArticleCollab service is unresponsive
August 22, 2020 4:14AM UTCInvestigating - The Collab service is unresponsive. We are unsure of the cause and are actively investigatingAugust 22, 2020 7:41AM UTCIdentified - We have determined the...
View ArticleCollaborate window appears empty within the Editor
November 11, 2020 1:14PM UTCIdentified - We have identified that a 3rd party service is no longer functioning correctly and seems to be restricting the Collaborate window from displaying.November 11,...
View ArticleCollaborate appears to be throwing "m_ChannelAccessLeaseEndTime" errors
November 20, 2020 1:33PM UTCInvestigating - We have started looking into the problem.November 20, 2020 1:49PM UTCIdentified - Collaborate appears to be failing to connect to a 3rd party service only in...
View ArticleUnity Authentication System is having issues in North American Region
December 7, 2020 2:49PM UTCMonitoring - 8:30 AM UTC, one of the Unity core authentication systems in USA Central is having failures. Our Support and Operation teams are addressing it.December 7, 2020...
View ArticleUnity Cloud Build High unexpected Queue Times
February 3, 2021 1:30PM UTCInvestigating - The slower build processing queue issues Alerts Triggered at: 15:00 UTC, The Ops teams began researching the incident.The team(s) working together found the...
View ArticleScheduled maintenance for Cloud Build service
August 5, 2021 5:03PM UTCScheduled - We will be enabling NEGs for cloud build services. During the update there will be a downtime for these services. August 6, 2021 6:00PM UTCCompleted - The...
View ArticleScheduled maintenance for Cloud Build service(Admin UI)
August 12, 2021 2:28PM UTCScheduled - We will be enabling NEGs for cloud build admin UI service. During the update there will be a downtime for this service.August 12, 2021 11:00PM UTCActive -...
View ArticleScheduled maintenance for Cloud Build service
September 1, 2021 3:16PM UTCScheduled - We will be enabling NEGs for a couple of cloud build services . During the update there will be a downtime for these services.September 1, 2021 11:04PM UTCActive...
View ArticleIn rare cases the advertising/monetization statistics APIs might have stopped...
November 2, 2021 4:53PM UTCInvestigating - We have noticed few cases where the monetization/advertising statistics API keys may have been accidentally deleted from Unity's system due to a bug in our...
View ArticleAnalytics Planned Maintenance - temporary service disruption
November 4, 2021 11:25AM UTCScheduled - Analytics (Beta) will be performing essential maintenance on Tue 9th Nov 2021, starting at 07:00 a.m. UTC. The platform will be unavailable during this time and...
View ArticleUpgrading Lobby Database Infrastructure
November 16, 2021 8:17PM UTCScheduled - There are some changes being made to the lobby database backend to improve performance. There may be some service outage during this time and lobbies created...
View ArticleDashboard has partial service degradation
November 16, 2021 5:50PM UTCInvestigating - Google is having a widespread outageNovember 16, 2021 5:56PM UTCInvestigating - GCP backed services are slowly coming back onlineNovember 16, 2021 6:03PM...
View ArticleDashboard UGS Open Beta signups not working
November 22, 2021 8:36PM UTCIdentified - We are experiencing a degraded service for new customers attempting to sign up to the Unity Gaming Services Open Beta.November 23, 2021 9:17AM UTCResolved - The...
View ArticleUnity Cloud Build as lower capacity, affecting Unity v5-2018.3.X
December 3, 2021 4:42AM UTCInvestigating - EU cluster reduced capacity, but it is where 32-bit Unity runs from.Expect longer than expected builds there for older Unity version builds. December 3, 2021...
View ArticleAnalytics Planned Maintenance
December 7, 2021 9:00AM UTCScheduled - Analytics (Beta) will be performing essential maintenance on Tue 7th December at 09:00 AM UTC. We don't expect there to be any disruption, and the service should...
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